What We Collect and Why We Use It
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this data to process your deposits and withdrawals, verify your identity,
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and keep your wallet activity secure. Device data such as your browser type, IP address, and session timestamps help us detect unusual access and protect your account from unauthorised use. We do not sell your personal data to third parties. Where we share data with payment
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processors — including the local mobile wallet networks you use — it is only to complete the transaction you initiated. We may retain account records for as long as required by applicable law or our internal compliance obligations. You can request a copy of the data
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we hold on you, ask us to correct inaccurate records, or ask us to delete your account data where no legal retention obligation applies. Availability of these rights depends on your local law and the eligible regions we serve. Any data transferred outside Bangladesh is handled
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under appropriate safeguards consistent with applicable data protection standards.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.